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SAME DAY DISPATCH ORDER BY 2PM MON-FRI

FREE EXPRESS SHIPPING WITH EVERY BOX

If you have any notes about your order, or would like to add a 'Do Not Open Until' Sticker, please let us know in 'Add Order Notes'

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FAQs

FAQ

What are your operational hours?

You can purchase from our website 24/7, however our office hours are 9:00am-4:00pm Monday - Friday, excluding Bank Holidays.

Royal Mail collect from us Monday - Friday, excluding Bank Holidays.

Will my order fit through the letterbox?

Our Mini and Letterbox Gifts are Royal Mail Large Letter-sized, designed to fit through a standard letterbox. Our Maxi Gift Boxes, however, are parcel-sized and will require delivery in person by your postman.

Will there be pricing or invoice details in the box?

No, none of our gift boxes include invoices or pricing details. Your gift will arrive beautifully packaged with no mention of cost.

Can I purchase individual products?

We only sell gift boxes, either ready-made or Build Your Own. However, you can add extra products to your ready-made gift box from the pre-selected options available on each product page. Individual products are not sold outside of our gift box range.

Can I Build My Own Gift Box?

If our curated boxes don’t suit your needs, you can create your own! Choose from over 200 products to build a box that’s just right. Available in two sizes—Letterbox and Maxi—you can decide whether your box will fit through the letterbox. Product options may vary based on box size and dimensions.

Can I Purchase Alcohol?

By purchasing any alcoholic products through this website, you confirm that you are of legal drinking age in your jurisdiction and that it is your sole responsibility to ensure that the recipient of any alcohol purchased is 18 years of age or older. We undertake automated background checks to ensure the purchaser is 18+

You acknowledge and agree that we may require age verification upon delivery of alcoholic products and reserve the right to refuse delivery if the recipient is unable to provide valid identification proving they are of legal drinking age.

We shall not be held liable for any consequences arising from the purchase or delivery of alcohol to individuals who are under the age of 18, and you agree to indemnify and hold us harmless from any claims, damages, or liabilities arising from your failure to comply with these requirements.

Can I Get A Discount On My First Order?

Enjoy 10% off your first purchase by subscribing to our fortnightly newsletter. Once subscribed, you’ll receive a discount code via email. Please note, this code can only be used once and must be applied before checkout. Unfortunately, we cannot apply discount codes after an order has been placed.

Can I Make Changes once I've placed my order?

If you need to make changes to your order (contents or shipping details), please contact us via email as soon as possible. We have a short 30-minute window for adjustments, but this cannot be guaranteed during busy periods.

Do You Offer Gift Vouchers?

Yes, we offer gift cards for those who prefer to let the recipient choose their own gift. Available in increments of £10, our gift cards have no expiration date, making them a flexible and thoughtful option for any occasion.

Secure transactions

Transactions are handled with bank-grade security.

Simple checkout

Our secure checkout is quick and easy to use.

Get in touch

Have questions? Get in touch with us at any time.